Policies
The rules, in the order they are likely to matter.
Taking part means agreeing to these. Most of them exist to protect the people who arrive through your link, which is the same thing as protecting your standing with them.
Code of conduct
Be accurate
Never overstate what StarStore does, what it costs, or what somebody can earn. Do not present a projection as a promise.
Disclose the relationship
Where the law or a platform's rules require it, say that you are a StarStore ambassador and earn commission on referrals.
Respect your audience
No unsolicited messages, no misleading thumbnails or headlines, no pressure. A referral that arrives annoyed is worth less to you than no referral.
No self-referrals
Referring yourself through a second account, or coordinating accounts to inflate a count, ends your place in the programme and reverses the commission.
Use the official brand assets
Our logo and marketing material only, and nothing designed to look like an official StarStore announcement when it is not.
Commission
Qualifying orders only
Commission is earned on completed orders placed by genuine referred users. A refunded, reversed or fraudulent order earns nothing, and commission already credited for one is reversed.
30% of margin, the same for everyone
There is no negotiated rate and no tier multiplier. If a rate ever changes we will tell ambassadors by email before it takes effect, and anything already earned is honoured at the rate it was earned under.
A $50 lifetime cap per referral
Once one referred person has earned you $50 in total, that referral is complete and stops accruing.
Sell commission is held 21 days
Matching the window in which sold Stars can be reclaimed. Commission on an order that reverses inside that window is cancelled.
Payouts
Automatic, on the 1st
Every payout run settles the month that has just ended. Ambassadors do not submit withdrawal requests.
You must have a wallet saved
We cannot send a payout without a TON wallet address on your account. We remind you on the last day of the month and again on the 1st if you have a balance and no address.
A wallet address can be corrected
Change it in the app at any time before a run. Payouts go to whatever address is on the account when the run happens.
Alternative methods carry their own fees
USDT on TON is free. If we arrange another method for you, its processing costs come out of your earnings.
Inactivity
An account goes quiet after 60 days
No new referrals, no posting and no sign-in for 60 consecutive days marks an account inactive, and we email you about it.
Suspension comes after a warning
If nothing changes within 30 days of that email, the account may be suspended. A suspended account keeps its earned balance.
Coming back
Write to us at support@starstore.app and we will reinstate the account. Depending on how long it has been, you may resume at Standard.
Ending a place in the programme
What ends it
Breaking the code of conduct, manipulating the referral system, using StarStore for anything illegal, or conduct that damages the StarStore name.
What happens to the balance
Commission earned from genuine referrals is still paid. Commission traced to fraudulent or manipulated activity is reversed and not paid.
If we end it without cause
Everything outstanding is paid within 30 days.
Disagreeing with a decision
Reply to the email you received, or write to support@starstore.app. A person reads it.
Your data
What we hold
Your email, the social links you gave us, your referral statistics and your payout details. That is what the programme needs to run.
What we do not do
We do not sell it. Referral data is used to calculate commission and review levels, and for nothing else.
Getting it out, or deleted
Ask at support@starstore.app and we will export or delete it, subject to the records we are required to keep for accounting.
Changes to these policies
Notice before they take effect
Anything material, including a change to rates or thresholds, is emailed to ambassadors at least 14 days beforehand.
If you disagree
You can leave at any time and keep what you have earned. The opt-out guide explains how.